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New training solution to help end users make first steps into web mapping

A new category of GIS user has emerged thanks to the exciting new possibilities that Web GIS now offers. Business units outside the typical GIS teams are starting to understand more and more how location-driven data can help them make better decisions. To support these new users, we now offer a new training course to introduce them to web mapping concepts. If you have colleagues in your organization who consume the data you are making available on ArcGIS Online or via Portal for ArcGIS, read more to find out how this course can help them get started on the right foot.

From a traditional GIS user perspective, leveraging curated data made available by an organization seems like the simplest thing to do. It’s ready to go, right? Not so fast. For someone who’s never used any kind of GIS solution and is just starting to understand how location can help with decision making, it could be more complicated. They’re probably asking questions like:

  • What are web maps and web apps, and how do they differ?
  • Why do I need data to make a map and what type of data should I use?
  • What is a basemap?

These are all good questions non-traditional end-users will need to understand to start using spatial data to address their business needs efficiently.

To support these new users, we’re launching the following one-day course:

ArcGIS Online: Essential Workflows*

*Please note that this course only uses the ArcGIS Online environment, but Portal users will be able to easily transfer concepts learned in this course to their own environments.

In this course, new users will learn how to discover and use content, create their own web maps with this content and share them using one of the web app templates or other available solutions.

If you’re looking to increase Web GIS adoption in your organization, make sure to recommend this new course to the groups and teams you feel could benefit most from a kickstart in the right direction.

This course will be offered frequently on our schedule, so make sure to check often for offerings that work for you. If you have questions, be sure to contact us at

This post was translated to French and can be viewed here.

About the Author

Carole Arseneau is a Market Research Specialist at Esri Canada. Over the years, she has advised customers from all industries on how to leverage GIS in their organizations. More recently, she’s been conducting market research to uncover details about the various jobs our customers do each day in various industries. This will help inform Esri Canada’s corporate strategy and better support our customers. Carole holds a Market Research certificate from the University of California, Davis, a GIS certificate from Florida State College in Jacksonville and a bachelor’s degree in Kinesiology from Laval University in Québec City. Being by the water has always made her feel at home and has given her inspiration to keep a positive outlook in life.

Profile Photo of Carole Arseneau