Utilities

  • How a focus on customer service helped ensure an essential service

    How a focus on customer service helped ensure an essential service

    Learn how Toronto Water’s focus on customer service helped ensure the delivery of its essential service.

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  • Newfoundland Power uses Survey123 to monitor staff health

    Newfoundland Power uses Survey123 to monitor staff health

    The case study explores how Newfoundland Power leveraged Survey123 to facilitate health check-ins and keep staff safe during the COVID-19 pandemic.

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  • COVID-19 business continuity - gaining insights from analytics

    COVID-19 business continuity - gaining insights from analytics

    Learn how utilities can use insights and data visualization to assist in making decisions to support their organization and community.

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  • COVID-19 business continuity – digitizing and mobilizing field operations

    COVID-19 business continuity – digitizing and mobilizing field operations

    This blog shows how your organization can use the Coronavirus Business Continuity solution to digitize and mobilize field operations.

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  • COVID-19 business continuity - utilities, water and telecom

    COVID-19 business continuity - utilities, water and telecom

    The Coronavirus Business Continuity solution helps organizations prepare for, respond to, mitigate and recover from the COVID-19 pandemic.

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  • Toronto water uses Esri solutions to become more customer-centric

    Toronto water uses Esri solutions to become more customer-centric

    This case study explores how Toronto Water leveraged Esri solutions to help realize its goal of becoming more customer-centric.

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  • Esri enables critical interorganizational collaboration at Toronto Water

    Esri enables critical interorganizational collaboration at Toronto Water

    The case study describes how Toronto Water leveraged Esri solutions to facilitate interorganizational collaboration.

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  • CWWA: Ensuring safety and business continuity for water services

    CWWA: Ensuring safety and business continuity for water services

    CWWA discusses how water services protect staff and manage their workforce to ensure business continuity during the COVID-19 pandemic.

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  • Business continuity for utilities

    Business continuity for utilities

    We spoke with Brigitte Roth, principal consultant at Acclaims Environmental, on how utilities are taking precautions to ensure business continuity.

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  • Analyzing Main Breaks in the Region of Peel to Ensure Safe Reliable Water45:35

    Analyzing Main Breaks in the Region of Peel to Ensure Safe Reliable Water

    This recording demonstrates how the Region of Peel in Ontario performed analysis on some of its asset management data to improve its water delivery reliability and customer satisfaction.

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  • Digitally transform your water department

    Digitally transform your water department

    Learn how your organization can take advantage of digital workflows to make faster and better decisions.

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  • Analyzing watermain breaks in the Region of Peel

    Analyzing watermain breaks in the Region of Peel

    This blog shows how over 10 years of watermain break data was analyzed to support better asset replacement and rehabilitation decisions.

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  • Utility Network Management2:35

    Utility Network Management

    The ArcGIS Utility Network supports the management, maintenance and analysis of increasingly complex networks. To learn how to efficiently transition to the Utility Network, visit esri.ca/UN To le

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  • Mobile and Web GIS Success at ENMAX

    Mobile and Web GIS Success at ENMAX

    ENMAX leveraged Esri and Schneider Electric’s ArcFM suite to take their mobility capabilities to the next level and keep ahead of industry trends.

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  • Empowering Water Utilities with Business Intelligence

    Empowering Water Utilities with Business Intelligence

    Find out how utilities can use business intelligence to manage water loss, identify water quality issues, and more.

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  • Understanding the Utility Network: A Guide for Water Utilities

    Understanding the Utility Network: A Guide for Water Utilities

    Find out how water utilities can enable the sharing of their network across the entire organization and provide an authoritative view of assets to everyone that needs it.

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  • Perspectives on Successfully Transitioning to the ArcGIS Utility Network1:02:02

    Perspectives on Successfully Transitioning to the ArcGIS Utility Network

    The ArcGIS Utility Network Management Extension offers utilities an opportunity to re-envision and modernize their spatial asset management processes. While there are many clearly identifiable technic

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  • A mid-sized county digitally transforms its property management workflows

    A mid-sized county digitally transforms its property management workflows

    The County of Lennox and Addington maximized their use of the ArcGIS platform to develop an award-winning work order and record-keeping system.

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  • Maintenance and asset management for small to mid-sized municipalities30:01

    Maintenance and asset management for small to mid-sized municipalities

    June 18, 2019 - Smaller municipalities have all the asset types that need to be maintained but with fewer resources. Esri Canada’s Workforce Starter Solution has been developed to provide you with a c

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  • These new training courses will heat up your summer

    These new training courses will heat up your summer

    From asset management to ArcGIS Enterprise administration, these courses will help take your skills to the next level.

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