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Getting Technical – December 2019

What steps can you take to troubleshoot problems in ArcGIS Pro? How do you update your logo using a shared theme in ArcGIS Online or ArcGIS Enterprise? Find out these and more in December’s Getting Technical blog post.


What's new in ArcGIS Online (December 2019)
This update introduces new and improved sharing, updated settings, location tracking, new organizational notices and more. It also includes enhancements to the mapping, data management and administration functionalities in ArcGIS Online.

Major Updates of Esri Product Security Materials
Security is about continuous improvement, which also applies to the materials we post to the ArcGIS Trust Center for customer assurance.  As our product licensing models have evolved as well as security best practices, we’ve performed a significant update of the ArcGIS Secure Mobile Implementation Patterns whitepaper.  We’ve provided more context on our field operations product story, incorporated new mobile apps, expanded information concerning mobile device management, and updated our portal membership and ArcGIS user types – among other items.

Troubleshooting ArcGIS Pro like an Esri Canada Support Analyst: Part 1
In Support, we’re noticing that more users are making the move from ArcMap to ArcGIS Pro. This is great because Pro is a multiple-threaded 64-bit application, designed to help you work faster as you visualize your data using 2D/3D, run geoprocessing tools and share your work. Although, as every GIS professional knows, at some point, you may run into some issues when working with the application. The following article will be a 2-part series on steps that we in Technical Support use to troubleshoot problems with Pro. This blog will focus on troubleshooting performance, crashes and data issues.

How big is 289 square miles? Use Living Atlas geography to compare geographies
This blog post uses the results of the workflow detailed here, only this time it focuses on the Dallas-Fort Worth area. What’s different is making a cartographic comparison using layers available in ArcGIS Living Atlas to highlight the enormousness of the geography.

Clicking in a 3D web scene can do that?
This blog post shows you how to make use of SceneView.hitTest() when you need to retrieve the objects that the user clicked on in a web scene.

Download ArcGIS Full Motion Video 10.7.1
The latest version for ArcGIS 10.7.1 is now available for users to download from My Esri. This version supports both 10.7 and 10.7.1. For more information, see the ArcGIS Full Motion Video page.

FAQ:  How do you update your logo using a shared theme?
Your company's brand is an important way to show what your organization represents. Your logo is an extension of the brand that helps others identify it. In this video, we show how to use a shared theme to make your logo available to everyone in your ArcGIS Online or ArcGIS Enterprise organization.

Follow @EsriCanada on Twitter and check out more technical videos using the hashtag #HowtoArcGIS

Hot tip:  Quick tips for mastering the ArcGIS StoryMaps builder
Whether you’re new to ArcGIS StoryMaps or have been using it since its days in beta testing, there’s always room to improve your storytelling skills. This list of short, simple tips will help you get the most out of the story builder, especially when it comes to smaller features you may have overlooked. I’ll be adding more tips periodically, too, so be sure to check back every now and again if you find these tidbits helpful.


Adding content to your Sites and Initiatives just got easier

What's new in sharing items (December 2019)

New Access Notices and Information Banner (December 2019)

What’s new in ArcGIS Companion 2.5 (December 2019)

What’s new in App Templates for AppStudio 4.1?

PerfTools (Build 122) for ArcGIS Pro 2.x is now available for download

Categories are now a Hub thing too

Update to ArcGIS Enterprise Product Lifecycle

Storytelling capacity building: Lake Nakuru National Park

What’s New in AppStudio for ArcGIS 4.1 (November 2019)

ArcGIS Data Appliance 7.1: Access Esri Basemaps Securely Behind Your Firewall

View more announcements in the ArcGIS Blog | My Esri Blog on GeoNet

Service Packs, Patches & User Resources

ArcGIS (Desktop, Engine) 10.6.1 General Update Patch
This patch includes general quality improvements as well as targeted fixes for the most frequently reported failures.

Mapping and Charting Solutions 10.7.1 Patch 2 (Desktop | Server)
This is a general cumulative maintenance patch for the Mapping and Charting Solutions including; ArcGIS for Aviation (Desktop), ArcGIS for Maritime: Bathymetry (Desktop), ArcGIS for Maritime: Charting (Desktop), ArcGIS for Maritime: Server, Esri Defense Mapping for (Desktop, Server), and Esri Production Mapping for (Desktop, Server). Please download and install this patch at your earliest convenience.

Portal for ArcGIS 10.7.1 Enterprise Sites Patch
This patch addresses multiple issues rendering ArcGIS Enterprise Sites on small displays.

ArcGIS Server 10.7.1 Insights for ArcGIS Create Buffer Using Drive Times Patch
If you are using Insights for ArcGIS with ArcGIS Enterprise 10.7.1 and using the Create Buffer/Drive Times analysis capability, this patch resolves a limitation that prevented buffers using travel modes to execute.

ArcGIS Online Issues Addressed List - October 2019 Release
This page contains a list of issues addressed in the October 2019 update to ArcGIS Online that were logged through Support Services.

ArcGIS (Desktop, Engine) 10.6.1 General Update Patch
This patch includes general quality improvements as well as targeted fixes for the most frequently reported failures.

ArcGIS Excalibur 1.1 Image Service Query Patch
This patch resolves an issue in ArcGIS Excalibur 1.1 where query operations failed to complete successfully on some image services. Esri recommends that all ArcGIS Excalibur 1.1 users install this patch.

ArcGIS Maps for Office 5.0 Issues Addressed List
This page contains a list of issues addressed in the ArcGIS Maps for Office 5.0 release that were logged through Support Services.

Business Analyst Web Application 2019 USA Data Update Patch
Missing variables in Infographics with the Business Analyst web application for Business Analyst Enterprise after installing the 2019 USA data.

ArcGIS Business Analyst Desktop Address Coder Patch
The ArcGIS Business Analyst Address Coder Patch addresses an issue with Address Coder data appending, specific to the US_Esri_2019 dataset. In some cases, selecting variables from this dataset for appending during the geocoding process would return incorrect results. Installing this patch will eliminate this potential problem.

View more service patches

Security Patches & User Resources

Portal for ArcGIS Security 2019 Update 2 Patch
This security patch addresses multiple security vulnerabilities found in Portal for ArcGIS. Esri recommends that all customers using Portal for ArcGIS 10.7.1. 10.6.1, 10.5.1 and 10.4.1 apply this patch.

ArcGIS Server Security 2019 Update 2 Patch
This security patch addresses multiple security vulnerabilities found in ArcGIS Server. Esri recommends that all customers using ArcGIS Server 10.7.1, 10.6.1, 10.5.1, and 10.4.1 apply this patch.

View more security patches

Web Watch –White Papers, Blogs and Useful Resources

App of the Month: CLOCA Integrated Watershed Monitoring Program
Watersheds are an integral part of our environment as their health impacts the populations that live on the watershed, including plants, animals and us! There are many factors that affect watershed health, which can make monitoring and evaluating it complicated. For December’s App of the Month, we take a look at how Central Lake Ontario Conservation used story maps to educate the public on their Integrated Watershed Monitoring Program.

GIS for good: Helping find missing children faster
Read about the technology powering MCSC rescu, an app that engages the public in helping police find missing children in Canada.

How GIS Helps Monitor Cybersecurity Threats to the US Census
Starting in March, people living in the US will be invited to participate in the 2020 Census. Though responses can be sent online, by phone, or mail, an estimated 40 percent won’t respond. So, 500,000 temporary census workers will go door-to-door to count remaining households.

A Day in the Life of a My Esri Admin
So, you’re an admin on My Esri. You may have been assigned this position because you are your organization’s Primary Maintenance Contact. Or another admin may have granted you this assignment because you manage a team. But what does that mean, and what are your responsibilities?

Update to ArcGIS Enterprise Product Lifecycle
The latest release of ArcGIS Enterprise includes an important update to the support given to the product. The ArcGIS Enterprise product lifecycle will now include short-term support (STS) and long-term support (LTS) releases. A product lifecycle defines the number of years that technical and software support such as patches and other security updates are made available.


ArcGIS Enterprise: Configuring a Base Deployment
Enable Web GIS workflows throughout your organization. Learn how to install and configure an ArcGIS Enterprise base deployment to enable individuals to securely access, create and share geospatial resources to boost collaboration and gain location-based insights. You will learn how to license and install the four software components of a base deployment and ensure system security and performance.

View training solutions

Upcoming Webinars

GIS Vision 2020: See What Others Can’t
Jan. 30, 2020

View recorded webinars

About the Author

George Kouroupis is the Director of Technology and Solutions for Esri Canada. His efforts are focused on advising customers and business partners on the latest ArcGIS trends and technologies. With over 35 years’ experience in software development, project management and product management, George takes a holistic and pragmatic approach to addressing customer’s technical and business problems.

Profile Photo of George Kouroupis