Get your ArcGIS software faster by purchasing online

September 26, 2023

Dani Pacey

The revamped Esri Canada Store, launched in 2021, makes purchasing ArcGIS Online user types, credits, ArcGIS Pro, associated extensions and premium apps easier and faster—and now, you can buy any of these items using a credit card or an online purchase order, or by entering your Esri Canada sales proposal quote number as your commitment to pay.

Using the Esri Canada Store, you can now get your products on the same business day (depending on time of purchase), rather than waiting up to two days, as you would using traditional purchasing options.

“These capabilities broaden the available procurement options for our customers,” said Shaughn Houston, Esri Canada director of customer experience. “Not only that, but using online purchasing, they’ll be able to get what they need faster than they would with the manual process.”

A screenshot from the Esri Canada Store checkout screen with the options to pay with a credit card and with a purchase order highlighted in blue.

At checkout, simply choose to pay with a credit card, or select "Purchase Order". After selecting "Purchase Order", you can either enter your purchase order number or your Esri Canada sales proposal quote number as your commitment to pay, the same way you might enter a credit card number.

“Our customers needed options that would allow them to reduce the amount of time they spend going back and forth with our Customer Care team,” said Remi McCann, Esri Canada’s manager of customer care operations. “The new options provide customers with a fast and intuitive way to buy that doesn’t require them to wait.”

Please note that orders large enough to require additional internal approval that are being ordered using non-credit-card options close to the end of the business day or after hours will be processed online the following business day.

How to buy with a purchase order or sales proposal acceptance

If your organization already has purchase order authorization, using purchase order options at the Esri Canada Store is simple.

To buy with a purchase order or sales proposal acceptance, you must be a Canadian company, not an individual. The option to buy online using these options is currently applicable to ArcGIS Online user types, credits, ArcGIS Pro, associated extensions and premium apps.

To get started, check with your organization’s My Esri administrator whether you’re authorized to submit purchase orders via the Esri Canada Store. Once this specific user permission has been turned on in My Esri, you’ll be able to use your account to use purchase orders or sales proposal acceptance on our store.

Before you head to the Esri Canada Store to make your purchase, be sure to check whether authorization to submit purchase orders is turned on in My Esri.

Once logged into the Esri Canada Store, you can browse our growing selection of over 80 products, get details about each one and see its price. When you want to purchase a product, click the Buy Now button, add the product to your cart and begin the process of checking out. This gives you the option to pay now by credit card, or pay later by entering your purchase order number or sales proposal number. These latter options will prompt Esri Canada to send you an invoice, which can be paid using credit card, electronic funds transfer or cheque. Orders made via online purchase orders are subject to the same payment terms as offline purchases.

Some items are currently not available in the Esri Canada Store. For these and other items, you still have the option to order through traditional channels.

More reasons to use the Esri Canada Store

In addition to buying ArcGIS via online purchase orders, the Esri Canada Store makes your life easier by allowing you to:

Easily filter and search for products: You can search for products by using keywords, or filter your search by product type, the platform type that is supported (desktop or software as a service [SaaS]) or the specific software/SaaS that the products work with.
Check out your items faster: In the past, creating a customer account required a journey across different sites using My Esri. Account creation is integrated into the Esri Canada Store so you can create an account when you check out.
Buy in bulk to access volume pricing: Now, you can buy applicable products in bulk and get discounts, which are applied at checkout.
Get answers to frequently asked questions: No need to research answers or make a call when it comes to the online shopping experience or software: common questions and their answers are now provided alongside the items they pertain to.

The Esri Canada Store sells licenses for software products such as ArcGIS Pro; ArcGIS Online; ArcGIS Online user types and credits; apps including ArcGIS Business Analyst, ArcGIS Field Maps and ArcGIS QuickCapture; and extensions such as ArcGIS Spatial Analyst, ArcGIS Image Analyst and ArcGIS 3D Analyst. And we’re adding new products to the store all the time.

“We understand our customers are very busy doing important work for their organizations and communities, and we’re delighted to bring them even more options to quickly find and access the ArcGIS solutions they need,” Houston said.

Visit the Esri Canada Store today to explore all these features and more.

This post was translated to French and can be viewed here.