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Esri Canada releases free GIS playbook for smarter field operations

Published Date

“Lead with location” playbook features 12 Canadian examples on how to boost field operations using geographic information systems

TORONTO—January 27, 2026—Esri Canada today released “Lead with location: GIS playbook for smarter field operations”, designed to help Canadian organizations optimize field operations using geographic information system (GIS) technology for efficient visualization, analysis and sharing of location-based data. The free playbook is a valuable resource for any manager with staff in the field and are looking to digitally transform their field operations for better outcomes.

Real-world solutions for Canadian field teams
“Lead with location” delivers actionable strategies for field teams to work smarter, respond faster and keep crews safe—leveraging the power of GIS to guide decisions in real time. The playbook features Canadian case studies and practical tips for:

  • Planning smarter with dynamic work assignment and hazard identification

  • Maximizing efficiency in rural and remote communities with limited resources

  • Maintaining aging assets and reducing costly downtime

  • Ensuring crew safety and operational resilience in extreme weather

  • Responding to emergencies with real-time situational awareness

  • Collaborating for transparency and public engagement

     

Proven results across industries
The playbook, available in English and French, highlights success stories from municipalities and organizations across Canada, including:

  • County of Grande Prairie, AB: Increased field operations efficiency by 60% with mobile GIS apps

  • City of Kelowna, BC: Protected $7.8B in assets by breaking down data silos

  • Halifax Regional Municipality, NS: Coordinated rapid wildfire response with real-time updates

     

Why GIS matters in field operations
GIS technology connects crews, maps and data in real time, enabling teams to know where work needs to happen, who is closest and how to get the job done safely and efficiently. From emergency response to asset management, GIS is transforming how Canadian organizations operate on the ground.

Who should read “Lead with location”
Field professionals including directors, senior managers, technicians, inspectors and asset managers in areas such as public works, utilities and public safety can benefit from the insights and real-world examples in the playbook. They can use the best practices to help their teams work smarter, stay connected and collaborate more effectively.

"Municipal leaders oversee diverse field operations that keep our cities running smoothly. This playbook offers practical strategies for using location intelligence to boost service delivery, safety and efficiency," says Steve Czajka, municipal program manager, Esri Canada. "It empowers city leaders to better support their communities in navigating the complexities of modern urban management."

Download the free “Lead with location” playbook today

About Esri Canada 
Founded in 1984, Esri Canada provides geographic information system (GIS) solutions that empower people in business, government, and education to make informed and timely decisions by leveraging the power of mapping and spatial analytics. These solutions enable organizations to better manage their resources, plan their future and collaborate within and beyond their organization. Esri Canada’s products and services help advance successful digital transformation. The company serves more than 14,000 organizations from 14 offices across Canada and is based in Toronto. Esri Canada has been recognized as one of Canada’s Best Managed Companies for 13 consecutive years. More information can be found at esri.ca. Follow Esri Canada on X (Twitter), Facebook, YouTube, Instagram and LinkedIn.

For media inquiries, please contact:
press@esri.ca