Safety in seconds: Calgary Airports innovates with interactive maps

You work at a major international airport in Canada, but all your floor plans are in unsearchable PDFs—so how are you supposed to quickly figure out where to send the fire department in an emergency? Calgary Airports’ Integrated Operations Centre (IOC) was facing. Members of its Integrated Operations Centre (IOC) had to spend long minutes rummaging through static, unsearchable PDFs to help emergency response personnel navigate the airports every time an alarm went off. Fortunately, when the IOC reached out to Stefan Kutac’s Spatial Data Services team to ask for help, Stefan knew exactly what they needed: an interactive, searchable geographic information system (GIS). Now, with easy-to-use maps powered by ArcGIS technology, staff like Samantha Robb in Calgary Airports’ IOC can pinpoint where to send responders in seconds, rather than minutes. Chapters 00:00 Intro 00:21 The before: Static files slow emergency response 00:49 Digging through PDFs in the Integrated Operations Centre 01:20 “You need to know what you have and where you have it” 01:43 ArcGIS Online: the perfect tool 01:48 GIS as a corporate strategy enabler 02:14 Day one improvements thanks to ArcGIS Experience Builder 02:29 “I just open up my map, type in the room number and it shows up” 03:10 “And now the sky’s the limit for our GIS” Learn more about how your airport or transportation system can gain a competitive advantage using a geographic approach: https://www.esri.ca/en-ca/solutions/industries/transportation/overview?utm_source=video-yt&utm_medium=video&utm_campaign=calgary-airports-2026