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City of Brandon modernizes access to water network data

Coordinating field operations now more efficient using new GIS technology

Brandon, MB–April 27, 2023 – The City of Brandon, in partnership with Esri Canada, recently implemented the geographic information system (GIS) software ArcGIS Utility Network (UN), which allows the City to see, manage and share vital information about its water network in real time. This leads to better network management. The project is part of the City’s strategy to modernize asset management.

“ArcGIS Utility Network is absolutely a game-changer. Not only can we see operational changes to the status of our assets as soon as an action is made by our field crews, it’s also easier for our managers and engineers to run network traces and provide better information to our customers,” said Jamie Hart, manager of municipal assets, City of Brandon.

The City’s water utility moved from a legacy system to ArcGIS Utility Network in late 2022. The transition has immediately paid dividends. With UN, staff can now visualize the most current and accurate information on the City’s water network on a dynamic map. Edits to data done in the field are instantly updated in the system and on the live network map in the office. For example, when a field crew closes a valve for maintenance, everyone looking at the UN map in the office or field can immediately see that the valve is closed and when it is opened. This common operating picture enables staff across the city to view and analyze the impact of changes to the water network in real time.

“Efficient water services are critical to the City of Brandon’s economy. In modernizing the way they manage their water network data, the City has established a strong foundation for improving their water network sustainability and asset management, thus reducing outages and improving services to customers,” said Brian Bell, director, utilities, Esri Canada.

Read more about the project

About the City of Brandon
Brandon is the second-largest city in the Province of Manitoba and is in the southwestern corner of the province on the banks of the Assiniboine River. Known as the “Wheat City”, Brandon has a rich, agricultural heritage. With a population of over 51,300 and a trading area of 180,000, it is a regional hub for arts, sports, and cultural activities. More information can be found at

About Esri Canada
Founded in 1984, Esri Canada provides geographic information system (GIS) solutions that empower people in business, government and education to make informed and timely decisions by leveraging the power of mapping and spatial analytics. These solutions enable organizations to better manage their resources, plan their future and collaborate within and beyond their organization. Esri Canada’s products and services help advance successful digital transformation. The company serves 12,000 organizations from 15 offices across Canada and is based in Toronto. In 2019, Esri Canada achieved Platinum Club status with the Canada's Best Managed Companies program by retaining its Best Managed designation for seven consecutive years or more. More information can be found at Follow Esri Canada on TwitterFacebookYouTubeInstagram and LinkedIn.

Media Contacts

City of Brandon Media Inquiries

Esri Canada