Skip to main content

How to Recover Lost ArcGIS Licenses

Did you lose your licenses due to either a reformatted computer, hard drive crash or a lost or stolen computer? This video walks through the steps on how to recover those licenses directly from My Esri, our self-serve online portal. If you have access to the machine with your license(s), instructions on how to deauthorize your licenses: Canadian Customers Only: Esri Canada’s Technical Support: For any My Esri related issues, please contact Esri Canada’s Customer Care: To learn more, contact us: