How to Access Esri Technology while Working from Home (video)

March 24, 2020
Shifting to a home office can present some challenges. We understand that maintaining access to the ArcGIS suite of products is crucial. To assist with this transition, we’ve compiled some frequently asked questions that users have when setting up access to ArcGIS Desktop or ArcGIS Pro from home. The related blog post can be found here: https://resources.esri.ca/getting-technical/how-to-access-esri-technology-while-working-from-home Topics include: - Accessing software installation package (0:31) - Licensing installed software (1:33) - Where to find details about available licenses (2:23) - Authorizing a single use license (3:05) - What to do when you usually connect to company's server for license (4:24) - How to take a license offline (5:20) - Using Citrix to access ArcGIS Desktop (5:50) - How to quickly get access to the software (6:06) - Resources for instructors to provide access to Esri software (6:56) - Who to contact if you need help (7:36) - Additional resources (8:22) My Esri: https://my.esri.com/#/ Authorizing an ArcGIS Desktop Single Use License (Online) Video: https://www.youtube.com/watch?v=j76F5JTeubU Authorizing your Software: https://desktop.arcgis.com/en/arcmap/latest/get-started/installation-guide/authorization-wizard.htm Taking a License Offline: https://desktop.arcgis.com/en/arcmap/latest/get-started/administer/borrowing-and-returning-licenses.htm ArcGIS Trial: https://pro.arcgis.com/en/pro-app/get-started/notes-for-arcgis-trial-users.htm Story Maps with resources on how to access Esri software: 1. Instructors/System Admins - https://storymaps.arcgis.com/stories/b6cc31aaff794ca4bf79f50febca1bf0 2. Students - https://storymaps.arcgis.com/stories/66bf3519f3eb4e95b2a272b691f060b6 3. K-12 Teachers - https://storymaps.arcgis.com/stories/1c7cd40aa1b940a4b7ded4acfb09ba4c GeoNet: https://community.esri.com/ Technical Support Knowledge Base: https://support.esri.com/en/knowledge-base About ArcGIS Licensing: https://pro.arcgis.com/en/pro-app/get-started/about-licensing.htm Canadian Customers Only: Esri Canada’s Technical Support https://esri.ca/en/support/technical-support Esri Canada’s Customer Care https://esri.ca/en/support/customer-care To learn more, contact us: https://esri.ca/en/contact-us
Previous Video
Getting Started with the Coronavirus Response Template (video)
Getting Started with the Coronavirus Response Template (video)

The Coronavirus Response Template can help you and your team respond to the COVID-19 crisis. In this video ...

Next Video
How to Delete Users (and Related Items) in ArcGIS Online
How to Delete Users (and Related Items) in ArcGIS Online

One of the important roles for an ArcGIS Online Administrator is managing members within the organization’s...