Geographical Thinking: E111 – Building Inclusive Digital Experiences

Behind every screen is a design decision and behind every decision is a responsibility: to make technology usable for everyone. In this episode of the Geographical Thinking podcast, host Michelle Brake sits down with Jessica McCall from Esri’s accessibility team to discuss what digital accessibility really means and why it matters. From screen readers and keyboard navigation to colour contrast and cognitive load, they dive into practical considerations for inclusive design and how to apply them in geographic information systems (GIS) and mapping technologies. Jessica shares best practices, testing methods and resources for developers, designers and anyone passionate about creating tech that works for all. Plus, discover how AI and emerging innovations are shaping the future of accessibility in spatial data experiences. What you’ll learn in this episode: * Why digital accessibility matters * How to start designing with accessibility in mind * Best practices for inclusive GIS design * Testing methods and other hands-on tips * The latest trends and innovations in accessibility, including the role of AI Timestamps: 0:00 – Episode Summary 0:42 – Intros 2:42 – Digital Accessibility 4:49 – Different Accessibility Needs 6:56 – Starting With Accessibility 9:09 – Best Practices 11:20 – Testing 14:16 – Learning & Hands-on Experience 16:20 – Trends & Innovations 18:55 – AI & Accessibility 21:20 – Future of Accessibility 23:03 – Advice for Users 24:08 – Outro We’re posting new episodes full of inspiring geography stories at least monthly. Subscribe to Esri Canada’s channel so you never miss a new episode of Geographical Thinking! Looking for resources on what we discussed in today’s podcast? Check them out below! Esri Accessibility Overview: (https://www.esri.com/en-us/accessibility/overview) Learn how Esri integrates accessibility into its products and services, ensuring inclusive experiences for all users through design standards and compliance. Digital Accessibility Fundamentals: (https://www.esri.com/training/catalog/67a23755a9503dbe04525bf7/digital-accessibility-fundamentals/) This learning plan introduces key principles of digital accessibility, helping developers and designers create inclusive applications from the ground up. Mapping the Way to Digital Accessibility: (https://www.esri.com/arcgis-blog/products/arcgis/mapping/mapping-the-way-to-digital-accessibility) Explore how accessibility impacts mapping and GIS and discover practical tips for improving usability and meeting diverse user needs. Accessibility Essentials for GIS and Mapping: (https://www.esri.com/arcgis-blog/products/instant-apps/mapping/accessibility-essentials-for-gis-and-mapping) A guide to essential accessibility features in GIS apps, including keyboard navigation, screen reader support and colour contrast best practices. Designing and Testing for Accessibility in GIS and Mapping: (https://www.esri.com/arcgis-blog/products/arcgis/mapping/designing-and-testing-for-accessibility-in-gis-and-mapping) Learn strategies for designing accessible GIS interfaces and testing them effectively using automated tools and user feedback. Deque Axe-Con: (https://www.deque.com/axe-con/) A global conference focused on digital accessibility that offers insights, tools and community discussions that aim to advance inclusive technology.