Did you lose your licenses due to either a reformatted computer, hard drive crash or a lost or stolen computer? This video walks through the steps on how to recover those licenses directly from My Esri, our self-serve online portal.

If you have access to the machine with your license(s), instructions on how to deauthorize your licenses.

Canadian Customers Only:
Esri Canada’s Technical Support

For any My Esri related issues, please contact Esri Canada’s Customer Care.

To learn more, contact us.