The first step in the transition to Next Generation 9-1-1(NG9-1-1) takes place this June. By June 2023 the ESInet will completely replace the existing 9-1-1 analogue networks, and the Emergency Services Working Group (ESWG) has specified that GIS technology will be used to route mobile calls to PSAPs.
The use of GIS to route a 9-1-1 call to the corresponding PSAP replaces the look-up table approach currently used by the 9-1-1 service providers. As a result, good GIS data is needed. The next version of the NENA Standard for NG9-1-1 GIS Data Model will support Canadian data structures, and is targeted to be approved by late 2020. If your organization provides data to the existing 9-1-1 system you should review your operations to assess your NG9-1-1 readiness.
Tip: review commonly-used next-generation 9-1-1 terms and acronyms here
How you manage your data will have a significant impact on how successful you will be meeting the goals of NG9-1-1.
Data management is like an iceberg. The data is obvious. What isn’t so visible are the operations and the organizational enablers that support the production and maintenance of data.
NG9-1-1 data providers should consider conducting a NG9-1-1 readiness assessment to see what lies beneath the surface. You can DIY or hire a specialist.
- NG9-1-1 requires specific data. It should be straight forward to find the gaps between the core data you have and what the NENA GIS data standard for NG9-1-1 proposes long-term.
- NENA recommends a 72-hour end-to-end address process, encompassing the creation or manipulation of GIS data relevant to NG9-1-1 (road network, address points, etc.).barr
- Developing an understanding of your operations through the information lifecycle and process flow models should indicate whether data operations are ready to support public safety and the evolution to NG9-1-1 in your community:
- is your data as up to date as it could be?
- is the flow of information between the creator, custodian and users efficient?
- do you have the capacity to meet the need?
- is everyone using the same data?
- Organizations know that the quality of service is dependent on the quality and timeliness of information. NG9-1-1 requires a much higher level of GIS data accuracy and currency than the existing 9-1-1 system provides. Your organization may need to change how it supports the GIS operations related to 9-1-1.
Understanding your operations tells you how ready you are for NG9-1-1.