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New Brunswick Blazes the Trail on Getting its Data Ready for NG9-1-1

The New Brunswick 911 Bureau is responsible for ensuring the effective and efficient delivery of 9-1-1 service to the province. Six Public Safety Answering Points (PSAPs) manage 9-1-1 call-taking and transfer calls to appropriate emergency services such as police, fire, ambulance. The Bureau has developed AddressNB, a point-based, web-centric civic address system, and is the aggregating authority for the New Brunswick Road Network (NBRN). These two functional elements have significantly improved GIS data availability for 9-1-1 operations and paved the way for Next-Generation 9-1-1 (NG9-1-1). By using Esri Canada tools to maintain this data, the NB 911 Bureau and its provincial and municipal partners have successfully generated the province’s single, authoritative source of road and civic address data.