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Season 3 | Episode 14: Why can Uber find you but not 9-1-1?

Digital transformation to the next generation of 9-1-1

Did you know that the current 9-1-1 emergency service was designed for the analogue phone system? It is undergoing a drastic change to support callers in this digital era. Hear from Joann Fox, industry manager of NG 9-1-1 at Esri Canada, as she unpacks layers of complexity in this transformation and the vital role that GIS plays in it.

Next Generation 9-1-1