Yalan Yang is an ArcGIS Support Analyst at Esri Canada, providing dedicated support for ArcGIS Online products. She assists customers with complex technical issues, troubleshoots product functionality and offers guidance to enhance the user experience. Yalan was introduced to GIS during her undergraduate studies in Urban Forestry at the University of British Columbia; she then obtained her Advanced Diploma in GIS from BCIT. Outside of work, she is a dessert lover and enjoys playing badminton.
