Andrea Becker is a Support Analyst with Esri Canada, providing technical support related to Esri desktop technology. She enjoys the daily challenge of problem-solving that comes with her role. Andrea was first exposed to GIS in university while pursuing a major in geography and environmental management. She has a Bachelor of Environmental Sciences degree from the University of Waterloo and an Advanced Diploma in Geographic Information Systems from the Centre of Geographic Sciences (COGS). In her spare time, Andrea enjoys hiking, yoga, going to concerts and contemplating her next travel destination.