Issue link: https://resources.esri.ca/i/1313392
52 | GEOSPATIAL STRATEGY ESSENTIALS FOR MANAGERS MATTHEW LEWIN The geospatial governance framework identifies more than 20 processes that represent where decisions need to be made. The framework is an essential tool for managers setting governance priorities for their organizations. Referring to their previous needs assessment, the city identified eight areas that required immediate attention. • Strategic Plan: The city lacked a formally articulated geospatial vision and didn't have a shared strategy that defined a set of goals and objectives and a roadmap to meet the growing demand for geospatial solutions and information. • Stakeholder Management: The city lacked the processes to engage the geospatial user community regularly to understand the specific needs of departments. This resulted in siloed knowledge and decision making at the department level. The city needed to ensure a structured, open and active mechanism to ensure stakeholder needs were understood and to promote collaboration across departments. • Organizational Structure: The organization of geospatial professionals within the city was a constant struggle. Certain roles were better suited to be shared and centralized in the geospatial team, while others were specific to certain departments. The city needed to establish and maintain an organizational structure that supported the needs of the business and aligned with the capabilities and culture of the organization. • Solution Portfolio: A legacy of point solutions and poorly-conceived enterprise platforms had burdened the city with dozens of geospatial applications, templates, tools and databases. Redundancy and outdated technology were creating considerable technical debt (i.e., the implied cost of rework). The city needed a rationalized portfolio of solutions that aligned with their established architectural standards and maximized the value in use. Governance Strategy Platform Data Workforce Delivery Investment Vision Strategic Plan Stakeholder Management Organizational Structure Innovation Technology Architecture Data Architecture Training and Development Service Management Budget Prioritization Procurement Communications Change Outreach Partnerships Training Management Solution Portfolio Data Usage Access Data Quality Performance Data Stewardship