Field Connectivity Powers Seamless Infrastructure Maintenance
The City implemented Cityworks which automates the generation of service requests and work orders, while equipping field crews with the ability to electronically access asset-related data.
Organization: City of Surrey
Industry: Public Works
Products: Cityworks Suite
The City of Surrey spans 316 square kilometers, making it geographically one of the largest cities in Canada. Four times a year, the City conducts sector checks that require three field crews to inspect visible assets along Surrey's extensive road network and record infrastructure-related-issues. To better manage this time-intensive task, the City implemented Cityworks which automates the generation of service requests and work orders, while equipping field crews with the ability to electronically access asset-related data.