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INPRINT SPRING 2017 18 Users can click on specific map features to retrieve a full list of suppor ting documents stored in OnBase. a single -source time entr y solution. Sechelt chose worXlog, which the team learned about at the Vancouver Cityworks Regional User Group meeting. Working with Esri Canada, the implementation team decided on an approach to integrating work orders into Cityworks. They aligned the standing work orders template with a cost center cheat sheet that staff members were already using to code their paper timesheets. The decision to start with something already familiar to staff was key to the smooth transition to entering time in Cityworks using worXlog. In conjunction with standing work orders, cost calculations have been done with an averaging approach. This gives management much more information for labor and scheduling. For example, staff calculated that the district spent 794.5 hours or 52.2 man-hours per square meter maintaining spor ts fields in 2016. With this data, management can now make reasonable estimates on the labor impacts when adding more playing fields to Sechelt. The standing work orders template has proven to be a bridge to a future where Sechelt can use specific work orders against discrete assets. This direction is driven by users and managers themselves. The district plans to incorporate material and equipment costs into these formulas. THE PAYOFF Back in 2014, Sechelt was over whelmed with how daunting a Cityworks implementation seemed. There was no clear path to managing the project "the right way." Since then, the district has discovered that some data is better than no data. As well, the implementation team now takes incremental steps to improving their data. " The management team now has quick access to information for documenting work and justifying resources and future work planning. The ability to access related documentation directly from the map, work order, or permit improves decision making," noted Paul Higgins, GIS technician, District of Sechelt. Key successes include: implementing web-based time entr y into both Cityworks and the district 's payroll system, integrating work orders for facility preventative maintenance, leveraging PLL for business license applications, and seamlessly integrating OnBase electronic documents with all components of Cityworks (AMS, PLL, and the map). To improve asset management, Sechelt is currently working to integrate existing road and sewer condition score data into Cityworks. The district will also leverage the platform as an organization-wide asset register. To enhance PLL processes, development ser vices staff are working to configure workflows for all development and building- related permits. Through the Cityworks implementation project, Sechelt has learned to focus on discrete, achievable goals; scale the solution appropriately to their organizational size, goals, and staff capabilities; and use proof-of-concept applications to improve understanding and gain buy-in from users. With this effective formula, this small community is guaranteed to continue achieving big results.

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