Issue link: https://resources.esri.ca/i/826425
INPRINT SPRING 2017 "As we were concurrently implementing electronic document management, it was a priority that the solution seamlessly integrate with document management." In 2012, Sechelt purchased Cityworks from Esri Canada. With fewer than 55 staff, the district tasked a small team consisting of one IT manager, two GIS staff members, and two Permits, Licensing, and Land (PLL) exper ts to implement the solution. The team began by developing a plan and restructuring Sechelt 's GIS database to align it with Cityworks' local government model. Using a phased approach, they implemented the solution to streamline ser vice requests in April 2014. In October, they applied Cityworks to enhance the management of work orders and implemented i-Open Technologies' worXlog solution for payroll integration. Next, they introduced a mobile application that enabled staff to conduct risk inspections of sidewalks, manholes, and playgrounds. In 2016, they rolled out enhanced work orders to enable cyclical preventative maintenance scheduling for the district's new state-of-the-art wastewater treatment facility. The District of Sechelt is a small community in British Columbia, Canada. It has a population of approximately 10,000 people and an area of 51 square kilometers—consisting of 200 kilometers of roads, 65 kilometers of sanitary sewer, and 43 kilometers of storm sewer. "We were looking for an integrated software tool to support several corporate initiatives, including establishing service levels, asset management, structured process workflows, and evidence-based decision making," said Beverly Ehlbeck, IT manager, District of Sechelt. BIG SOF T WARE SMALL TOWN DISTRICT OF SECHELT, BRITISH COLUMBIA, CANADA BY PAUL HIGGINS, GIS TECHNICIAN, AND BEVERLY EHLBECK, IT MANAGER, DISTRICT OF SECHELT, BRITISH COLUMBIA USER COMMUNIT Y