Professional Services Collateral

Professional Services

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We listen and learn to get a better understanding of your organizational challenges and desired results. Based on this, we help you develop a GIS vision, strategy and implementation plan to align with your stated objectives. • GIS vision • Strategic plan • Implementation plan Strategy & Planning We perform a rigorous requirements-gathering process which involves business process analysis and high-level use case identification. From these, we derive detailed requirements that are documented for each use case and reviewed separately by QA personnel to ensure they can be tested and are quantifiable. • Business process analysis workshops • Requirements specification documentation • Use case analysis Requirements Analysis During this phase, we transform requirements into a set of software functions. Specialized software allows for the creation of a comprehensive design document directly from the requirements specification, which guides the development process. • Data model & database design • Data acquisition & migration plan • Application design • System architecture design • Training (as required) Design Applications and databases are built to specifications following appropriate standards. At this phase, we provide regular, ongoing progress reports that give you visibility into development and how the requirements are being implemented. • Database(s) • Applications • System/Enterprise integration • QA testing • Pilot studies • Documentation Development Your solution comes together as a whole at this phase. Your GIS software and applications are installed into the operational environment. Intensive testing is carried out to ensure that the solution performs as required. We also conduct end user training according to roles and responsibilities to ensure successful operation of the system upon project completion. • Deployment plan • Installation & acceptances testing of software, data and applications • Training for end users, system administrators and developers • Closing report identifying additional efficiency opportunities • Final deployed system Deployment We offer a program to provide application support after your solution is put into production. This annual, renewable program provides additional support for your solution. • Extended application solution support program Operations & Maintenance Key Services "The Esri Canada professional services team brought a rare combination of skills to the table that greatly enhanced the success of our project. Through a blend of expertise in both Esri software and Adobe Flex Builder, the team was able to customize our application to meet the exclusive needs of our data and users." Bernie Connors Manager – Spatial Data Infrastructure Service New Brunswick Deliverables

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