Issue link: https://resources.esri.ca/i/747810
Make the Most of Your GIS Investment Professional Services Our Professional Services group utilizes industry best practices and highly qualified personnel to ensure that implementations are delivered on time and on budget. Our consultants share knowledge and assist you in building your GIS skills to help you move forward with confidence. For more information, see the Professional Services brochure included in this kit. Technical Support Our Technical Support group provides you with direct, national access to expert staff for ongoing support for Esri solutions. We also provide self-service technical support information at esri.ca/technicalsupport. For more information, read through the Technical Support Guide included in this kit. Extended Support Programs Our extended support programs, including Premium Support and the Enterprise Advantage Program, combine the expertise of the Esri Canada Professional Services and Technical Support groups to provide the highest level of software and project support available. These programs enhance our core support offering and are designed for customers who are developing, implementing or supporting complex, mission-critical GIS applications. Training Solutions We deliver high quality, high-value training courses mapped to the specific learning requirements of our customers. All courses are delivered by an experienced team of professional trainers and can be delivered on-site or taken at one of our dedicated training centres across Canada. We also provide convenient and hassle-free online instructor-led training. We offer courses for new, intermediate and advanced users, developers, system architects, database administrators and managers to help increase product and domain knowledge, as well as accelerate user adoption. For a full listing of courses and more information, visit esri.ca/training. Webinars We offer complimentary Webinars dedicated to a focused topic, delivered by our technical experts and streamed directly to your desktop. These allow us to deliver quality technology training and demonstrations at your convenience. For a list of upcoming Webinars and to view archived recordings of past Webinars, visit esri.ca/webinars. Esri Canada User Conferences We host numerous User Conferences across the country every year. These events are excellent opportunities for you to see and hear first hand the exciting new developments in Esri technology. They are also an excellent opportunity to network with other Esri users in your area and from across Canada. We also participate in several industry tradeshows and conferences throughout the year. View our complete event schedule, including Esri Canada User Conference dates and locations at esri.ca/events. Web Site Our Web site contains a wealth of information about our products, services and upcoming events. You can download past issues of our magazine, subscribe to our blog or browse industry pages to learn more about how GIS can help you. Visit esri.ca. Blog The Esri Canada Blog offers a uniquely Canadian perspective on all things GIS. Browse the various categories and posts to stay up-to-speed on developments affecting you, the Canadian GIS user. Consider this a one-stop resource to see how others are using GIS, learn about new products and developments, or get the latest education-related information. Visit esri.ca/blog.