Case Studies

City of Toronto Revitalizes Sewer Inspection Process to Combat Aging Infrastructure

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Challenge In 1998 when the City of Toronto amalgamated, Toronto Water was responsible for consolidating datasets from a variety of sources into a single system and centralizing the sewer inspection process for all of the newly amalgamated regions. This momentous undertaking uncovered the fact that the City lacked a standardized sewer inspection process and this was creating a number of complexities. For example: • data couldn't be easily accessed because it was stored in files that were too large to download or on outdated media formats • data inaccuracies were common as City inspectors had been manually inputting road names, pipe and manhole numbers, leaving a wide margin for error • City inspectors had been relying on Sewer.dat software to facilitate their inspections – a tool that did not allow them to spatially view data and get an accurate fix on the location of their assets The City recognized that they were in urgent need of a standardized process, so that they could effectively compare inventory drawings against the realities in the field and verify structural defects in pipes, maintenance issues and the accuracy of manhole positions. City of Toronto revitalizes sewer inspection process to combat aging Infrastructure Across Canada, sewer maintenance has become a growing priority and there has been a significant shift to rehabilitating sewer lines before they break. Ontario's rapidly aging infrastructure and new PSAB regulations that require municipal governments to account for their tangible capital assets, has made it more important than ever for municipalities to mitigate costly rehabilitation delays. 1 Esri Canada | The City of Toronto implements a unique solution to improve sewer inspection process

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