Challenge
In 2001, eight cities merged to form what is now the City
of Lévis. After the merger, the city's geographic data
was published by an external firm and made available to
municipal departments through a central Web site. The
city was relying on CAD technology to manage the data
which only allowed for searches and editing and did not
provide tools for spatial analysis. This process was failing
to meet the needs of city staff who rely on geographic
data to perform complex tasks such as delivering urban
planning permits, verifying vested rights and locating
public infrastructure.
With a desire to optimize the use of geographic
information, the city submitted a GIS Development Plan to
Council that recommended adopting the Esri technology
platform. GIS would replace former CAD systems and
enable geographic data to be leveraged as key decision-
making tool. With a geomatics department that was
constantly expanding, the city needed a cost-effective
solution that would enable them to quickly deploy GIS.
Enterprise GIS enhances service delivery
and empowers municipal employees
Home to more than 130,000 residents, the City of Lévis is situated on the south shore
of the St. Lawrence River opposite Québec City. Formed through a merger of eight
municipalities, the city's limited geographic analysis capabilities were not adequately
supporting its land management mandate. In response, they replaced former CAD
systems with GIS and signed an Enterprise License Agreement to quickly deploy
the technology throughout the city. They have since improved service delivery,
fostered collaboration among municipal stakeholders and noted a significant spike in
employee efficiency.
1 Esri Canada | City of Lévis signs enterprise license agreement & improves efficiency by 40%
Cover image courtesy of Mme Constance Lamoureux
