Esri Technology for the CGDI
Esri Canada White Paper
EC5_0141_1107_4A Esri Canada | 26
6.5 Alberta Tourism, Parks and Recreation Online Campground Reservation Service
Screen Capture of Reserve Alberta Parks
Alberta Tourism, Parks and Recreation increased administrative efficiency and improved visitor
satisfaction with their online campsite reservation service, which handles more than 4,000 campsites
across 50 provincial campgrounds. The highly successful Web site helps make recreational
opportunities in Alberta more accessible; replaces the inefficient phone and in-person reservation
system; and allows users to view, explore and reserve campsites online.
The system manages and serves up large amounts of information about the campsites, including
more than 12 million map, data and image files created for this application. The application's user
interface needed to be intuitive for easy use by the general public, as well as provide integrated
multimedia of campsites. The site allows users to search campsites by geography, features and
amenities, and obtain panoramic views of the campground to help them choose the best site for their
needs. The system is designed to accurately process up to 100,000 reservations per year.
In early 2009, the Web site was launched in time for the 2009 camping season. In 2010, the Alberta
Tourism site project won an Esri Canada Award of Excellence. The site is available at
Reserve.AlbertaParks.ca and uses ArcGIS for Server technology within an enterprise GIS
environment.