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ASSET MANAGEMENT (27%) IN WHAT AREA DO YOU WORK? PROPERTY MANAGEMENT (41%) BUILDING OPERATIONS (28%) OTHER (4%) 5 BOMA CANADA | NAVIGATING THE FUTURE OF THE WORKPLACE real-time monitoring is important for facilities, where the need for the accurate location of specialized equipment and assets is essen- tial as they move through the structure, Morgan explains. CREATING A SAFER ENVIRONMENT Security is another primary application, with 47% saying having a real-time interactive map of the floor plan is important to their safety and security measures. "Emergency preparedness, for me, is the most important thing," says Morgan. Having that interactive digital twin can help save lives by speed- ing up response times. "For emer- gency responders, it's no longer enough to just have a PDF of a floor plan," notes Monaghan. "You need real-time situational awareness and that dynamic map of where things and people are right now." The expected benefits should offset the cost associated with this level of insight. On an individual level, the time savings from a wayfinding tool may seem insig- nificant, says Monaghan, but it "Rather than just guesswork you can make it a data-driven solution. Anything that helps us understand that coefficient is extremely valuable because a lot of the times we are using people's experience without understanding why something worked or didn't work." SHAWN HAMILTON Vice-President of Business Development at Canderel and a member of BOMA Canada's board adds up. To illustrate, he uses the example of using GIS to stream- line the work order management process and dispatch the closest available maintenance crew and direct them to the problem. If that newfound efficiency saves even five minutes per work order, that could translate into savings on hundreds of billable hours each year, given some companies may experience thousands of work orders annually. "That's an immediate return on investment," Monaghan says. LOOKING TO THE FUTURE Property managers like Shawn Hamilton, Vice-President of Busi- ness Development at Canderel and a member of BOMA Canada's board, have extensive experience looking at interactive maps to understand areas around locations when making business decisions. He's intrigued by the potential of using an indoor GIS to get those insights into a building. It's about being able to understand what's happening and why it's happening in a building that makes it so successful, he says. ■ WHO RESPONDED The survey reflects the views of some of the most senior commercial real estate leaders in Canada who manage own or operate thousands of properties, spanning well over 500 million sq. ft. across the country. HAVE MORE THAN 100 PROPERTIES 36% MANAGE MORE THAN 5 MILLION SQ. FT. 32%

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