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Survey - Navigating the Future of the Workplace

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3 BOMA CANADA | NAVIGATING THE FUTURE OF THE WORKPLACE Coordinating construction, maintenance and renovation projects (41%) and responding quickly to emergencies (40%) were just as high on the priority list. Furthermore, market indicators are showing that these numbers are on the rise. The survey reflects the latest views from some of Canada's asset managers, property managers and building operators. Over half of the more than 200 respondents said they are responsible for more than a million square feet and represent companies with more than 50 build- ings in their respective portfolios. INDOOR INSIGHTS Before COVID-19, you could almost predict occupancy and people movements, but today, office space is more dynamic, says Dave Monaghan, Industry Manager, IoT and Indoor GIS with Esri Canada. "For asset managers, property managers and building operators, trying to get a clear understanding of how their building is being used on a daily basis is a real significant challenge," he says. "They need a standardized platform to gather data from a variety of systems." Interactive, real-time maps have largely focused on the outside world, but the indoor component is the next frontier. The changes in- side a building due to renovations, updates and ever-evolving tenant needs are happening much faster than the changes happening outside the building, says Louise Morgan, Executive Vice-President and Partner at Archidata. To help companies stay on top of the modifications happening indoors, Archidata transition their existing 2D building data to 3D building information management systems. Keeping up with those changes is imperative to helping maintenance teams, visitors and employees navigate spaces more efficiently. The most effective way to manage that evolution today is to build a digital twin, which is a 3D replica of a physical space. The process dig- itizes all of a building's floor plans and connects the dots between systems within the building to monitor things like HVAC, lighting and occupancy. A range of sensors, including Bluetooth beacons, RFID tags, room occupancy sensors and smart devices, can bring interactive maps to life by providing real-time data and ever-changing floor plans to a mobile device. In order to make more-informed decisions, you need to visualize the special structure using an indoor GIS-generated map, says Morgan. According to the survey, two- thirds (67%) of respondents say they currently find helping people get around properties somewhat challenging or a major challenge. Monaghan notes there is reason to believe this challenge will continue to grow due to the increasingly dynamic nature of office space plan- ning and usage. Office occupancy is expected to continue to grow, with 38% of survey respondents expect- ing traffic to their buildings to climb over the next five years. BY THE NUMBERS What is most important to you, personally? ABILITY TO RESPOND AS QUICKLY AS POSSIBLE IN THE EVENT OF AN EMERGENCY 40% METHODOLOGY: BOMA Canada and Esri Canada surveyed 212 asset managers, property managers and building operations managers across Canada. The online survey was conducted between January 17, 2023 and February 9, 2023. COORDINATION OF CONSTRUCTION, RENOVATION & MAINTENANCE PROJECTS 41% REAL-TIME OPERATIONAL AWARENESS OF SPACES, ASSETS & BUILDING CONDITIONS 42%

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