Issue link: https://resources.esri.ca/i/1361311
13 Connecting the facility The smart workplace is responsive, automatically setting optimum lighting and temperatures for occupied rooms. For instance, when people use a conference room, the smart workplace system adjusts the room's airflow and ventilation. It automatically dims or brightens lighting and adjusts blinds and louvers to reduce glare. A Web GIS platform manages these smart building services by powering algorithms that activate heating, ventilation, and air conditioning (HVAC); lighting; and other systems. To begin the transformation to smart facility management, the IT group creates an indoor geospatial database by using a Web GIS platform. It manages all aspects of geospatial information such as CAD drawings, floor plans, points of interest layers, and personnel information. Managers access the operations data to monitor facility performance and security in the context of location. Once they see where problems are happening, they can respond quickly. Web GIS brings together data from different systems to create a real- time operational picture. It tracks facility system operations and creates reports for analysis, such as energy use by location. Dashboards show indoor temperatures and other building performance metrics. Managers understand facility performance using GIS to query, analyze, and report information about all buildings across a site or even broader geographic regions. The bottom line • Employee productivity increases due to face-to-face collaboration. • Service calls are resolved faster. • Energy spent on unused space, such as vacant offices, is reduced. • A real-world tech company is piloting ArcGIS Indoors tracking for operations management. It predicts that the return on this investment will be at the break-even point by the end of the first year, 111 percent by the third year, and 242 percent by the fifth year.