Water utilities can do little to mitigate water
leak problems if they don't know where or
why leaks are happening. Therefore, many are
modernizing their systems with leak detection,
leak prediction, and asset management
capabilities. All these systems rely on location
data about the infrastructure's environment,
operations system performance, and
maintenance activities.
A geographic information system (GIS)
manages water system data. More than a
record management system, GIS transforms
operational data into vital information for
reducing water service disruptions caused by
broken mains and pipe replacement projects.
Water utilities use GIS to coordinate fieldwork,
monitor operating systems, communicate with
customers, and make decisions that are based
on water system intelligence.
This e-book describes how water companies
are gaining field operations efficiencies,
making better decisions by having real-
time situational awareness of incidents, and
improving customer satisfaction by using
Esri's Water Outage solution. The solution
brings together geospatial technology apps
that manage and access water network asset
data. Esri's mapping and analytics platform
provides web and mobile apps that improve
the workflow between the field and office
for faster response and improved customer
service. Integrated systems notify customers
about planned and unplanned water shutoffs.
All staff connect to the water service enterprise
through a shared information system to see
the company's data in its geographic context.
This helps staff across the utility perform their
jobs efficiently and make better decisions.
Water Outage Solution for Utilities
Water Outage Solution
• Complete location-based solution
• Collection of apps to support water outage workflows
• Impact analysis of planned and unplanned outages
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