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Empowering Water Utilities with Business Intelligence

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East Valley Water District (EVWD) in Southern California is in a drought-prone area. To reduce water consumption, an analyst wanted to locate the customers who had the most inefficient water usage so that the district could help them conserve. Watch the Video Using Insights for ArcGIS, EVWD calculated, by customer, the ratio of allocated water consumption and created a heat map that showed pockets of inefficiency throughout the service area. Using consumption and billing data, Insights determined temporal water use patterns and presented the outcome on a time chart. It showed a spike in consumption at the end of September. Moreover, the app created a ratio of outdoor water use to indoor water use and then filtered for customers using 20 times more water outside than insideā€”a total of 400 customers. Then the analyst found the worst offenders by filtering for customers that used 100 times more water than expected. Layering this data onto an imagery map, the analyst zoomed to one of these 30 locations and saw that the house had a large pool and very green landscape. He could now give this information and location to customer outreach staff. Use geospatial analytics to predict the community's water needs, prioritize capital expenditures, design resilience strategies, and more. Insights for ArcGIS helps you ask the right questions and find answers that you can act on to meet water management challenges.

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